JOB OPENING CARROLL COUNTY VETERANS OFFICE Title of Position: County Veterans Service Officer Supervisor: County Mayor The Carroll County Veterans Service Officer provides assistance to County Veter- ans, their dependents, and survivors by aiding for and obtaining Veterans benefits such as compensation, pensions, education, hospitalization, insurance, and loans; assists in preparing formal claims using Veterans data management programs and compiling appropriate supporting documents and evidence in support of claims; visits Veterans and their dependents in long term care facilities and residences as necessary; has a willingness to coordinate and participate in community events; and prepares monthly and annual reports for presentation to the County Mayor and/or County Legislative Body. Veterans Services Officers shall successfully complete training and be issued accred- itation by the TN Department of Veterans Affairs within one (1) year from date of ap- pointment, and maintain accreditation by adhering to 38 CFR and TCA requirements. Knowledge, Skills, and Abilities: Knowledge – the applicant must have proficient knowledge in the following areas: • Office administration • Basic knowledge of VA laws and regulations, and have the ability to compre- hend, interpret, and apply these laws as defined in Title 38 USC and 38 CFR • An understanding of the Veteran culture and environment Skills – the applicant must demonstrate the following skills: • Record keeping skills • Analytical/problem solving and decision-making skills • Effective verbal and listening communications skills • Basic computer skills • Stress and time management skills Abilities – the applicant must also demonstrate the following abilities: • Be honest, trustworthy, and demonstrate sound work ethics • Possess exceptional customer service attributes • Be respectful and flexible • Able to take constructive criticism and guidance • Handle each case with a high degree of confidentiality Minimum Qualifications: • HS Diploma Graduate of Equivalent • Veteran of the U.S. Armed Forces Carroll County Government is an equal opportunity employer. Employment will be based upon consideration of the qualifications of all applicants for employment. Dis- crimination based upon an applicant’s race, color, sex, religion, national origin, age, or disability will not be tolerated. For inquiries, please contact Carroll County Mayor Joseph Butler at jbutler@carroll. tn.org or 731-986-1936. To submit a résumé, please email to jbutler@carroll.tn.org. Deadline for résumé submission: August 14, 2020 by 4 P.M. A13/32-1
